SoftLab360 is formerly Starpoint Solutions
QFS is one of the leading integrated facility solutions providers in US. They provide facility solutions for commercial, private and government properties, providing custodial, management, and concierge services throughout the Northeast. Their service model includes Cleaning and Maintenance, Security and Concierge, Mid-construction, emergency restoration and special services.
SoftLab360 was engaged by QFS to provide a Salesforce Work Orders implementation solution, fully integrated process with current and ongoing jobs, created individual tasks, as well as calendar scheduling activities. SoftLab360 Salesforce management and development team worked closely with the QFS team to successfully design and implement all key workflows necessary to run their business more effectively with the best use of Salesforce. Decluttering Salesforce implementations, after a period of time, streamlining Salesforce Workflows and Processes to achieve efficiency in operations cycles, and inter-product integrations within Salesforce is the specialty of our Salesforce Practice. We realized this value for QFS, the value they rely on as they continue to grow in 2020.